FAQ about Laptop Battery:


1. How do I find my part number or model number?
2. Will a non-original battery damage my laptop?
3. How to install or replace your Laptop Battery?
4. How long should I charge my new battery for?
5. What is mAh or watt hour?
6. What is a Hi-Capacity battery?
7. How long can a new battery drive the computer?
8. Why is the electricity reduced before the battery is put into use?
9. Do I have to remove the battery when I use the AC supply?
10. Is the battery life reduced if the battery is charged before being exhausted?
11. The electricity volume is still displayed as 0% after my battery has been charged for 20 hours; and the computer is powered off immediately after the AC supply is interrupted. Why?
12. The battery does not work and the laptop powers off immediately after I disconnect the AC supply when the battery is charged to a certain percentage or even 100%. Why?
13. My Dell laptop does not identify the battery and displays "the battery is not compatible with this computer, please insert Dell battery", with the indicator blinking. Why?
14. When I put the battery into the computer, the computer shuts down automatically; when I take the battery out, the computer works normally. Why?
15. My battery makes the computer shut down directly without alerting or changing into the hibernation status. This occurs for several times in a few minutes after the battery is charged to full. Why?
16. The battery volume is displayed as 30% after the battery is initially charged for several hours. Why? How can I charge the battery to 100%?
17. Why does the computer display completion of charging only 10 minutes after start of initial charging the battery?
18. My battery works for three hours initially, but then it cannot be charged further. Is the battery faulty?
19. I wonder how many hours my new battery can run on the computer.
20. How do I calculate the power consumed by my computer in an hour?
21. The rated voltage of my original battery is 14.4 V or 14.8 V but the rated voltage of your battery of the same model is 10.8 V or 11.1 V. Is it really applicable to the computer of the same model?
22. Calibrate your laptop battery to optimize its performance
23. Storage of battery
24. Why are your laptop batteries more expensive than some competitors?

1.How do I find my part number or model number?

Occasionally you may be asked for a part number from your ac adapter or battery, or a model number from your laptop so we can be sure we supply the correct item you need. Each battery or adapter will have at least one part number (P/N) or Type listed on the product so you can identify a replacement, but these are often written in very small writing and can be difficult to find. Even though these are referred to as part numbers, they often contain letters too. Each manufacturer will list the part numbers in different places on your product, some will make them more visible than others.

2.Will a non-original battery damage my laptop?

Absolutely not! If you order the correct item from us you can rest assured that it will be 100% compatible with your laptop. There is no increased risk of a battery causing any issues if you buy from us rather than buying direct from the manufacturer. All of our laptop battery and ac adapter products are covered by a minimum 1 year warranty for your peace of mind.

3. How to install or replace your Laptop Battery ?

1. Turn off and unplug your Laptop. Make sure the laptop is unplugged. 
2. Locate the battery compartment and remove the battery
3. Insert the new battery. 
4. Plug in the laptop and boot it up, once it is up - you should see the charging icon
5. Charge the battery for up to 10 hours.  Overnight is the best. The battery fuel gauge may read full, but it probably isn't.
6. After the battery is fully charged - unplug the laptop and fully discharge the battery. 
    This can be done by continuously playing ad CD or DVD.  Repeat this a least a couple of times.

4.How long should I charge my new battery for?

When you first receive your laptop battery charge it fully for at least 6-8 hours and then discharge the battery fully by using your laptop unplugged from the mains until the battery runs down completely.

Repeat these steps 3 times to ensure your Laptop Battery will give you the maximum performance.
If you regularly use your Laptop on mains power for extended periods, removing the battery from your Laptop during these periods will extend the usable life of your laptop battery.

5.What is mAh or watt hour?

Lastly you must look at the power rating of the item you are buying. As technology advances, so do power ratings. The battery you bought last year may be twice as strong this year, and might even be the same physical size. Batteries have two main ratings on them: Volts and Amperes. Because laptop batteries do not carry a very large amount of power when compared to larger batteries such as car batteries, most companies show their ratings with Volts and Milliamperes. One thousand Milliamperes equals 1 Ampere. When buying a battery, always go for the battery with the most Milliamperes (or mAh). Batteries are also rated by Watt-Hours, perhaps the simplest rating of all. This is found by multiplying the Volts and the Amperes together. We will now show you an example of finding the Watt-Hours for our example battery.
Our example battery is 14.4 Volts, 4400mAh
(remember that 3600mAh is equal to 4.4 Amperes).
14.4 x 4.4 = 63.36

6. What is a Hi-Capacity battery?

Hi-capacity batteries are also referred to as 'long life batteries', 'extended life batteries' or 'extended capacity batteries'. The batteries will last longer after every charge than the standard batteries as they contain more cells which hold more power so you don't have to charge the battery as often to get lots of use out of it.

Hi-capacity batteries are often larger in size than their standard counterparts, this is due to the extra cells contained inside the battery to give it a longer life. Your laptop has a set size for which the battery can fit inside and because of this limitation, the only way to get more power is to increase the size of the battery. If your laptop takes a hi-capacity battery which increases the depth of your laptop you shouldn't worry, although it may stick out of the machine when inserted (typically by 0.5 to 1 inch), it will still work with your laptop as intended.

Many people prefer to keep the original shape of their laptop and don't like to change the appearance of it by using a larger battery. There are also many people who see this as a small inconvenience as the extra power they can get out of an extended life battery and the extra work they can achieve by this far outweighs the impact of the battery size.

The decision whether to purchase a standard battery or a hi-capacity battery is completely up to you. Are you someone who uses your laptop at home most of the time with constant access to the mains supply using your ac adapter? The standard battery will suit your needs fine.

Are you someone who is constantly on the move, working away from the office or simply don't want to have to sit near the mains supply whilst using your machine? The hi-capacity option is for you and you will soon notice the benefits with your new battery.

7. How long can a new battery drive the computer?

Answer: It is difficult to determine the operation time of the laptop battery. The actual operation time depends on how much electricity is required by the device. The screen size, hard disk and other accessories may consume extra electricity and shorten the operation time. The total operation time of the battery also depends on the design of the device. Generally, a battery of a standard volume is designed to drive the computer for more than two hours.

8. Why is the electricity reduced before the battery is put into use?

Answer: Due to influence of ambient humidity and non-insulated environment, the battery is consumed naturally. Depending on the newness and quality of the battery, the electricity of the battery is reduced by about 1% in 3-4 days. Therefore, a moderate reduction of electricity is normal.

9. Do I have to remove the battery when I use the AC supply?

Answer: Generally, the charging of a laptop battery begins only when the electricity volume is lower than 95%. Due to existence of natural consumption, the battery consumption is basically the same no matter whether you remove the battery or not while the computer is working. However, we recommend you not to remove the battery while operating the computer because this prevents the data loss in case of abrupt interruption of the AC supply. If you remove the battery, wrap it into a fresh keeping film and put in a dry and cool place. Remember to perform a complete charging and discharging cycle for the battery every month to prevent the battery from losing activity.

10. Is the battery life reduced if the battery is charged before being exhausted?

Answer: The calculation of the battery life is based on complete cycles of charging and discharging. The life of a lithium battery is generally 300-400 cycles. You do not need to worry whether the battery is charged for a cycle once the AC supply is connected. Only a complete cycle of charging or discharging counts as a cycle when calculate the battery life.

11. The electricity volume is still displayed as 0% after my battery has been charged for 20 hours; and the computer is powered off immediately after the AC supply is interrupted. Why?

Answer: First, check whether the battery contacts the laptop properly. Improper contact makes it impossible to charge the battery even if the communication data of the battery is readable. In this case, try to unplug and plug the battery for more times. If you hear a clatter after inserting the battery into the laptop, it is generally regarded as proper contact. Try inserting for more times, and you will know whether the laptop contacts the battery properly. Pay attention to this especially when you use an IBM laptop. If you are sure that the battery contacts the laptop properly but the battery still does not work normally, the battery may be substandard. This problem is caused by two factors: (1) The line board of the battery is damaged or short-circuited; (2) the battery may be incompatible with your laptop, which is a technical problem and needs to be solved by us. Please contact distributor to check the status of the battery.

12. The battery does not work and the laptop powers off immediately after I disconnect the AC supply when the battery is charged to a certain percentage or even 100%. Why?

Answer: When this problem occurs, check whether the ambient temperature is too high. If the laptop is used in a high-temperature environment for a long period, the battery will be disconnected for purpose of protection. In this case, in order to prevent accidents, shut down the laptop first, take out the battery, and then reload the battery. Another possibility is that your computer is faulty in the process of charging. In this case, check the computer because the charging circuit of the computer tends to fail in case of charging. In this case, use the original battery instead and check whether the computer works normally. If the problem persists, contact our distributor to replace the battery.

13. My Dell laptop does not identify the battery and displays "the battery is not compatible with this computer, please insert Dell battery", with the indicator blinking. Why?

Answer: This information tells that the battery is not compatible. In this case, contact your distributor to replace the battery. Feed back the information to our suppliers so that we can improve and enhance the battery compatibleness in time.

14. When I put the battery into the computer, the computer shuts down automatically; when I take the battery out, the computer works normally. Why?

Answer: That indicates the battery is faulty. That occurs rarely and is possibly caused by technical faults arising from short-circuit protection of the battery interface. In this case, contact your distributor to replace the battery.

15. My battery makes the computer shut down directly without alerting or changing into the hibernation status. This occurs for several times in a few minutes after the battery is charged to full. Why?

Answer: Operate according to "Calibrate your laptop battery to optimize its performance" described herein above. If the problem persists, consult the local distributor.

16. The battery volume is displayed as 30% after the battery is initially charged for several hours. Why? How can I charge the battery to 100%?

Answer: Operate according to "Calibrate your laptop battery to optimize its performance" described above. If the problem persists, consult the local distributor.

17. Why does the computer display completion of charging only 10 minutes after start of initial charging the battery?

Answer: Operate according to "Calibrate your laptop battery to optimize its performance" described above. If the problem persists, consult the local distributor.

18. My battery works for three hours initially, but then it cannot be charged further. Is the battery faulty?

Answer: Operate according to "Calibrate your laptop battery to optimize its performance" described above. If the problem persists, consult the local distributor.

19. I wonder how many hours my new battery can run on the computer.

Answer: Generally, the service duration of a battery is directly related to the consumption power of the computer. For example, if the computer has a 10.4? screen and a low-consumption CPU, the computer consumes a power of about 10WH-12WH in one hour of normal service. The output power provided by a working battery is: Nominal voltage multiplied with the nominal capacity is the total output power available from the battery. For example, if the battery is 11.1 V and 4400 mAh nominally, the available power output is 48.8 WH, and the battery can run for about four hours on this computer with a 10.4? screen. The power consumed is also related to the running status of the computer. If the computer is used for playing games or DVD, the computer consumes more power in the full-speed running status, and the service duration of the battery is shortened accordingly.

20. How do I calculate the power consumed by my computer in an hour?

Answer: Such data is available from the relevant professional website. Generally, the power consumed by the computer during the running is related to the size of the computer screen, CPU, memory, hard disk and the power saving circuit design of the computer mainboard. Generally the computer screen size is 13.3?, 14? and 15?, and the power consumed by a standby computer is about 15WH, 18WH and 20WH respectively. Some P4 computers are defective in the power consumption design and generally consume more power. The computers prevalent in the market now are excellent in the power consumption design. The top brand computers are rather excellent in the design of power saving mode, especially SONY, IBM and TOSHIBA.

21. The rated voltage of my original battery is 14.4 V or 14.8 V but the rated voltage of your battery of the same model is 10.8 V or 11.1 V. Is it really applicable to the computer of the same model?


Answer: The safe DC voltage range of a laptop is 5.5 V C 24 V, which is evidenced by the power adapter equipped for the computer. The equipped battery or the original battery falls within a safe voltage range required for rated work. As we know, the laptop batteries are lithium batteries which are characterized by: The voltage increases when the battery is charged to full, and decreases when the battery is discharged. For example, the actual effective working voltage range available from a nominal 11.1 V C mAH battery is 9 V - 12.6 V. The voltage is about 12.6 V when the battery is charged to full and is about 9 V C 10 V when the battery is discharged. However, 9 V - 12.6 V is the effective working voltage available from the battery to the computer. With respect to the principles of DC supply design of the computer, the original manufacturer of any computer designs the supply line of the computer mainboard in that way. Therefore, the batteries are interoperable and safe no matter whether the rated voltage of the original battery is 10.8 V, 11.1 V, 14.4 V or 14.8 V.

22. Calibrate your laptop battery to optimize its performance

Inside the laptop battery is microprocessor software, which calculates the battery volume during the charging/discharging. Batteries must be calibrated from time to time to ensure correctness of the time and the percentage displayed on the screen. You must implement a complete cycle of charging and discharging the battery at the beginning of using the computer, and repeat this cycle every two or three months. The charging and discharging procedure is as follows:
1. Set the Power Supply option first: Right click on the screen and select Property -> Screen Saver -> Power Supply -> Power Use Scheme -> Portable. In all the subsequent operations such as When Computer and Use Battery, select Never. Under the Alert option, deselect Alert for deficient battery and Alert for serious battery shortage.
2. Disconnect the power adapter and use the battery until the computer is powered off due to exhaustion of the battery.
3. Connect the power adapter until the battery is charged to 100%. Before initial use of the computer (or resuming use of the computer after long-term storage), the battery must be charged to full and discharged for 3-4 times to optimize the performance. The charging process takes more than five hours.
You must discharge the battery to let the computer power off, and then charge the battery to 100% to calibrate it. Then you can connect or disconnect the power supply anytime regardless of the status of the battery volume. Moreover, you can perform a deep charging and discharging cycle under control of the protection circuit in a time segment to calibrate the electricity statistics of the battery. However, this does not increase the actual capacity of the battery.
Tips: When the battery becomes "empty", the computer enters the hibernation mode forcibly. The battery reserves a certain electricity volume to ensure that the computer can hibernate for a time segment. When the battery is really exhausted, the computer is powered off forcibly. At this time, any open documents will be lost.

23. Storage of battery


If the battery is stored for a long time in the closed-circuit mode, the battery is damaged. If the battery needs to remain idle in a month or a longer time, remove the battery out of the computer, charge it to 60%-80% and store it in a dry, cool and clean place. If the battery remains idle for a long time, the electricity of the battery is ultimately lost and the battery may be damaged. Therefore, after the battery is stored for a time period, it is necessary to perform an effective charging and discharging cycle for the battery. By performing a complete effective charging and discharging cycle for the battery every month, you can ensure a proper storage status and a reasonable service life of the battery.

24. why are your laptop batteries more expensive than some competitors?

We only supply premium quality laptop batteries made with the finest cells, All our batteries contain the best available cells. When buying from us you are purchasing a laptop battery of an equal or superior quality ti the ine that came with your laptop. Unlike many batteries being sold on popular selling platforms, our laptop batteries are sold with 1 year warranty for a good reason---because then will stand the test of time.

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